
State Farm® Insurance Agent Tom Pelham
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Zach C.
August 6, 2025
"I have been working with Zach for the last few years and he has been able to help me with everything from car insurance to renters. Anytime I need something he responds fast and efficient. Couldn't be happier with the service I have been provided!"
"Thank you for sharing your positive experience. It's wonderful to hear that Zach has been able to assist you efficiently with your insurance needs over the years. Your satisfaction is important to us, and we're glad to know you're happy with the service provided."
Wei Yang
August 4, 2025
"Colter Foster is the reason we switched from AAA to State Farm. She is so pleasant and helpful!"
"Thank you for sharing your experience with us. It's wonderful to hear that Colter made such a positive impact and contributed to your decision to switch to State Farm. Your feedback is greatly appreciated, and we're delighted to have you as part of our community."
Ben Rossi
August 4, 2025
"Tyler S. Was very helpful, and to the point."
"Thank you, Ben, for sharing your feedback. It's great to hear that Tyler was helpful and direct in assisting you. We appreciate your perfect rating and are glad to know you had a positive experience with our team. Your satisfaction is important to us, and we look forward to continuing to serve your insurance needs."
CL F
July 23, 2025
"I had the pleasure of working with Lauren and highly recommend her and Tom Pelham's team at State Farm. Lauren demonstrated exceptional knowledge and a deep understanding of complex insurance matters, including nuanced and advanced questions to ensure I purchase the right product. Lauren takes the time to thoroughly research every detail to ensure the best possible outcome. Lauren explains intricate concepts in a way that’s clear and easy to understand, always keeping me informed without overwhelming me. She is patient and always ready to answer follow-up questions thoughtfully. She genuinely cares and takes the time to understand personal concerns and priorities. I felt heard, valued, and supported every step of the way."
"Thank you so much for sharing your experience with Lauren and our team. It's wonderful to hear how her expertise and dedication made such a positive impact on your insurance journey. We strive to ensure our clients feel informed and supported, and it's great to know that Lauren was able to provide that level of service. Your feedback is truly appreciated and motivates us to continue delivering exceptional service."
C M
July 22, 2025
"Tyler S. helped me switch coverages and he was absolutely amazing - he explained everything really well and I don't think I've ever worked with someone so responsive and helpful."
"Thank you for sharing your experience with Tyler. It's wonderful to hear that he was able to assist you so effectively and provide clear explanations throughout the process. Your feedback is greatly appreciated and will be shared with Tyler and the team. We're delighted to know that you found the service responsive and helpful."
Bubbles M
July 21, 2025
"Colter was a huge help and made the process super smooth. She explained insurance details clearly, followed through on actionable items, and made sure that things were completed on time. We really appreciate this outstanding service!"
"Thank you for sharing your experience with us. It's wonderful to hear that Colter was able to assist you effectively and make the process smooth. We are delighted that you appreciated the clear explanations and timely follow-through. Your feedback is greatly valued, and we're pleased to have provided you with outstanding service."
Paul Celano
July 19, 2025
"I have asked Zach many questions and he always answers in a knowledgeable and easy way. He explains it in a way that everyone understands."
"Thank you, Paul, for sharing your positive experience with Zach. It's great to hear that his explanations are clear and helpful. Your feedback is greatly appreciated and encourages us to continue providing excellent service."
Zekai Zhang
July 18, 2025
"Foster is a really nice lady, she replies email very quick."
"Thank you for sharing your positive experience with Foster. It's wonderful to hear that her quick email responses have made a difference for you. Your feedback is greatly appreciated and helps us continue to provide excellent service."
Yang duo
July 17, 2025
"I just wanted to say a big THANK YOU to Colter for being so incredibly helpful and kind throughout my leasing process! He was always patient with my questions, responded quickly, and made everything feel smooth and easy—even during such a busy season."
"Thank you so much for sharing your experience! It's wonderful to hear that Colter was able to assist you so effectively during your leasing process. We strive to provide the best service possible, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out."
Maggie
July 16, 2025
"Colter was great! I'm glad I made the call and switched. I'm very happy w how she helped me, and made the process very easy and pleasant."
"Thank you, Maggie, for sharing your experience with us. It's wonderful to hear that Colter was able to assist you so effectively and make the process smooth and enjoyable. Your satisfaction is very important to us, and we're delighted to know you're happy with your decision to switch. We appreciate your feedback and look forward to continuing to serve you."
Chelsey Johnson
July 15, 2025
"I cannot recommend Zach Binder - State Farm Insurance Agent highly enough! Zach made the entire process of switching my auto insurance and getting life insurance coverage seamless and stress-free. Not only did he help me find more affordable insurance rates, but he also took the time to walk me through every detail so I felt confident in my coverage. Zach was always responsive, professional, and incredibly kind—plus, he made the experience fun! If you’re looking for a reliable, knowledgeable, and genuinely helpful insurance agent in Michigan, Zach is your guy. Whether it's car insurance, life insurance, or bundling policies to save money, Zach Binder at State Farm is the best in the business. Highly recommend giving him a call if you want great service and great savings!"
"Thank you for sharing your experience with Zach. It's wonderful to hear that he made the process of switching your auto insurance and obtaining life insurance coverage seamless and stress-free. It's great to know that Zach's responsiveness, professionalism, and kindness stood out to you, and that he was able to make the experience enjoyable. Your recommendation means a lot, and it's clear that Zach is committed to providing excellent service and savings. We appreciate your feedback and are glad to have you as a satisfied customer."
Doris C
July 11, 2025
"Tyler V was great!"
"Thank you for sharing your feedback, Doris. It's wonderful to hear that Tyler V provided you with great service. Your satisfaction is very important to us, and we appreciate you taking the time to let us know about your experience."
Mihaela Johnson
July 10, 2025
"Perfect communication. Personalized insurance plan."
"Thank you, Mihaela, for your wonderful feedback. It's fantastic to hear that you appreciated the communication and the personalized insurance plan. Your satisfaction is very important to us, and we're glad to have met your expectations. If you ever have any questions or need further assistance, feel free to reach out."
Courtney Katich
July 9, 2025
"This was genuinely the best customer service experience I’ve ever had. Tom made me feel completely comfortable asking questions and took the time to walk me through every step without making me feel rushed or judged. He worked hard to meet my needs and helped tailor a plan that fit my situation—and even managed to make me laugh a few times along the way. What stood out most was that it didn’t feel like “a business talking to a customer.” It felt like a person talking to a person. That human connection means so much—especially when doing something as overwhelming as getting insurance for the first time on your own. I left the conversation not only with the coverage I needed, but with more confidence in myself. Can’t recommend him highly enough!"
"Thank you so much for sharing your experience. Your recommendation means a lot to us, and we're grateful for your trust."
swan k
July 7, 2025
"Colter was a great help. They followed up with me about adding a policy just when I needed it! They were very patient and guided me through what I needed to do and honestly did most of it themselves. They provided great service and were polite and very helpful."
"Thank you for sharing your experience with Colter. It's wonderful to hear that they were able to assist you effectively and provide the guidance you needed. Your feedback is greatly appreciated, and we're glad to know that you received the service and support you were looking for. If there's anything else you need, feel free to reach out."
Zheng-Yang “Yang” Zhao
July 1, 2025
"Big thanks to agent Tyler S on sorting things out"
"Thank you for sharing your positive experience with Tyler. We're delighted to hear that he was able to assist you effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any more questions or need further assistance, feel free to reach out."
Trina Payne
June 27, 2025
"Colter was so helpful. Saved me a bunch of money. Thanks Colter you rock dear."
"Thank you, Trina, for sharing your positive experience with Colter. It's wonderful to hear that he was able to help you save money. Your feedback is greatly appreciated, and we're glad to have you as a valued customer."
alene nussbaum
June 26, 2025
"Colter Nussbaum was very pleasant and professional. She was able to provide me a better quote for my insurance and helped me understand my policy. You rock girl!"
"Thank you for the kind words Alene! We greatly appreciate it! -Tom"
Peggy Rybicki
June 25, 2025
"I would like to give a big shout-out to Jess at State Farm. She was very helpful and informative. I will be in touch with her soon to do business."
"Thank you so much for your kind words about Jess. We're delighted to hear that she was able to assist you effectively. We look forward to the opportunity to work with you soon. If there's anything else you need, feel free to reach out."
Sherry Reitmyer
June 25, 2025
"I called the agency and spoke with Jessie. I had several Questions and she was very helpful and pleasant to talk with. I thank her for her patience and willingness to help."
"Thank you for sharing your experience with us. It's wonderful to hear that Jessie was able to assist you with your questions and provide the help you needed. We appreciate your kind words and your perfect rating. Your feedback motivates us to continue delivering excellent service."
Tammy Bingham
June 25, 2025
"Jess is top notch. The customer service I receive is the best!"
"Thank you, Tammy, for sharing your experience with us. It's wonderful to hear that Jess provided you with exceptional customer service. We truly appreciate your feedback and your support means a lot to us. If there's anything else we can assist you with, please feel free to let us know."
Joe Carrier
June 25, 2025
"talked to Jess recently and boy was i impressed with her knowledge! very friendly and very helpful! Thanks Pelham!"
"Thank you, Joe, for sharing your experience with Jess. It's wonderful to hear that her knowledge and friendly assistance made such a positive impression. We appreciate your feedback and are glad to have been of help."
Brooklynn Thompson
June 23, 2025
"I've been really happy with my State Farm rep. They respond quickly and make sure I get exactly what I need without any hassle. The customer service is friendly and straightforward, making every interaction smooth. Overall, it's been a solid experience working with them."
"Thank you, Brooklynn, for sharing your positive experience. It's wonderful to hear that our team has been responsive and helpful in meeting your needs. We're committed to providing friendly and straightforward service, and it's great to know that this has made your interactions with us smooth. Your feedback is greatly appreciated and motivates us to continue delivering solid experiences."
Mohammed Amine Touhami
June 20, 2025
"Tyler S was so helpful, the right man in the right exact place."
"Thank you for sharing your feedback! It's wonderful to hear that Tyler S was able to assist you effectively. We appreciate your kind words and are glad to know you had a positive experience with our team. Your satisfaction is important to us, and we look forward to continuing to meet your insurance needs."
Bikash Sahoo
June 17, 2025
"It was nice working with Colter, she is very friendly and helpful."
"Thank you for sharing your positive experience with Colter. It's wonderful to hear that you found her friendly and helpful. We appreciate your feedback and look forward to continuing to assist you with your insurance needs."